Marz offers specialized 24/7 well managed call center services. Our professional and well-experienced team assists in multilingual customer support and live chat services for various products and services.
During call center training, effective communication is highly emphasized. The calls of the agents are closely monitored for consistent feedbacks and enhancements.
Our agents are well trained to understand the problem efficiently and to provide the correct solution in timely manner.
Ability to manage tasks and calls proactively and professionally is equally important for small as well as large and busy organizations. Multitasking is a very important skill of our agents so they are able to handle the clients and also update the database with the required information of the customers for further correspondence and record keeping.